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Customer Lobby
387 Reviews
4.8 out of 5 stars
Showing 4-star reviews / Show all reviews
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jay 24 Mar 2016
website was easy to use and Zach was helpful going thru with the sale the down side: repair to speedometer was completed but touch up to nicks on door was not done until I pointed it out again at signing, also vehicle was not washed (just being picky) but still an expectation when buying a vehicle f...rom a dealer. Show more
4 rate
Cars.com
NewLenzGuy 23 Mar 2016
From presale to the trade-in to the sale, Zach was enthusiastic, supportive and very professional. At no point of the entire transaction did Zach fail to make both my wife and I feel like we were the important people there. Everyone we dealt with went out of their way to get us into the vehicle we... wanted to buy, staying and working after close of business. The entire Lenz team gave up time with their families so we could leave with our vehicle the same day. In and out in under 2 hrs with my "new" truck. Zach even attached the new plates for us. Well worth the drive from Appleton to Fond du Lac. I know where I will be buying my next truck. Show more
4 rate
Cars.com
bb33 23 Mar 2016
Easy shopping experience. Huge inventory. Picked a few vehicles on-line and they had them all lined up for me to test drive. Just pick the best one and drive away.
4 rate
Cars.com
S10 commander 22 Mar 2016
Our experience here was excellent. No pressure. Up front with us. Made our truck buying experience easy and less stressful. We would recommend LEnz Auto and Richard Reed to family and friends
4 rate
Cars.com
Broncosfan 18 Mar 2016
I worked with Richard and he was terrific. I made an appointmentat for a test drive and when I got there the truck was ready. After the test drive, when I told him I wanted to think about it I never got any sort of hard sell. We finalized the price over the phone and I picked up the truck a few d...ays later. I spent less than an hour at the dealership total. It was a totally painless process, which you can't say about most car purchases. Great customer service, good prices and a huge selection. I would purchase from Richard again. Show more
4 rate
Cars.com
Julie 14 Mar 2016
Very happy with the service at Lenz. Zach was very helpful up to the day I stopped in to test drive a couple trucks. I would recommend Lenz to anyone looking to buy a truck.
4 rate
Cars.com
SKI10 07 Mar 2016
I worked with Jake and he did an excellent job of showing me the types of vehicles that I asked to see. He took the time in explaining the different features and helped make sure that the tow ratings I was looking for would be met. He did all this w/out making me feel pressured into a decision. I ...also worked with Chad in the Service Dept and that was also a great experience.... I think he was more excited about my truck than I was!!!! Overall great experience buying a vehicle. Show more
4 rate
Cars.com
halster 04 Mar 2016
I asked to see trucks with certain features and he showed me many with just what I wanted to see. He made it very easy to look and talk it over without hassling me and made it a very enjoyable experience!
4 rate
Cars.com
sjkaye1998 27 Feb 2016
We saw a truck that my wife and I liked on the Lenz Truck web site. We live three hours away so we called and spoke with Steve Svendsen and made an appointment with him for later that day. We brought our trade in and were given a very fair price for it. We ended up driving home our 2015 Ford F-150 a... short time later. Steve Svendsen and the rest of the team at Lenz Truck made the whole experience quick,fair,and stress free. Thank,'s, Scott & Julie K. Show more
4 rate
Cars.com
PanzerMike 25 Feb 2016
They treat you well. Will show you any truck you want to see. You can take your time and they answered all my concerns. I would go back to them for another truck.
4 rate
Cars.com
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