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Customer Lobby
2074 Reviews
4.8 out of 5 stars
Sort by: Latest review first / Highest rating first
by sweeneyjames58 04 Jun 2024
I came 5.5 hours and they waited until after close for me to get there. The truck was exactly what they said it was. I left happy with my new truck.
5 rate
DealerRater
by ryan2619 03 Jun 2024
Very quick and easy.They really just want to find the right truck for you.
5 rate
DealerRater
by zakgruber 31 May 2024
Mike was great, he really helped us out in a pinch andgot us a vehicle that made sense for our family and budget!
5 rate
DealerRater
by Brian mckellips 31 May 2024
You could not talk to a better guy when looking at trucksthan Brian Lenz . There was no xxxxxxxx - found a few trucks I was interested in and he appraised my truck in a short time but the truck I was interested in was sold so he sent me to Appleton truck lot and sure enough I found one there and it ...was the color I wanted . Brian told me to talk with Zack Vander Griten and he is so laided back - got the paper work going and was on my way home with new truck in a very short time ? Show more
5 rate
DealerRater
by jamiegellingsmedia 30 May 2024
Had a fantastic (and quick!) experience with Mike at Lenz! Would definitely recommend to my family and friends. Thanks, Mike!
5 rate
DealerRater
by Wesley.rogstad 30 May 2024
Finance guy was great , I signed a purchase agreement butwhen I got there it got changed. I signed the agreement with a 5000 trade in value but had to settle for 3000 which I’ve never had that happen before , Mike basically called me a liar about the condition of the truck . He never asked me the ...condition of the trade in just wanted mileage and VIN over the phone . Apparently purchase agreements only work for the dealer . I’m 60 years old and this is by far the worst vehicle buying experience I’ve had. My wife and drive 9 hours to get this truck and got treated like liars I will not recommend Lenz to anyone . Show more
5 rate
DealerRater
by collinmoreilly0418 30 May 2024
Easy up front no xx kinda of ordeal.Super esey and relaxing with mikes help.
5 rate
DealerRater
by luis.nodal3 29 May 2024
After having an issue with my Sequoia I purchased fromthem, the salesman I worked with showed real remorse and is working with me to figure out a solution since my last review. At first I was concerned with their service, but after speaking with Mark Murray, I am confident in their customer service ...and how much they care, I would definitely buy another vehicle from them. Show more
5 rate
DealerRater
by Robert 28 May 2024
My vehicle was delivered as promised.Paper work plates out the door in 30 minutes.Brian was professional and knowledgeable it was a refreshing experience. I bought lots of vehicles in the past 40 years and this was one of my best experiences at an auto dealership.
5 rate
DealerRater
by Thatfordguy 28 May 2024
Fast and easy.Polite staff, bummed about my trade in value would have been better off selling privately but owell, convenience n such.
4 rate
DealerRater
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