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387 Reviews
4.8 out of 5 stars
Showing 4-star reviews / Show all reviews
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Jaimeramos 06 Sep 2011
All the employees were very friendly and tried to help us as much as posssible.we ended up having the Suv that we had wanted!
4 rate
DealerRater
Rottier 06 Sep 2011
Friendly, knowledgable, and fair staff made the visit tolerable with two small children. Appreciated the attention to detail as well. Did not feel pressured, which was a welcome surprise
4 rate
DealerRater
AlanJolly 21 Aug 2011
I live in Indianapolis, Indiana so I needed to review the vehicle via the website; email and telephone conversations with Ryan. He was very helpful and answered all my questions. I had several special requests (having the car inspected at another dealership; getting picked up at the airport and so...me minor touchups on the paint). On the day that I picked up the car, someone met me at the airport; ordered special paint for some very minor touch-ups; and meticuliously completed the work. When I arrived at the dealership, the car was parked out front and it was immaculate and ready for me to drive home. Everyone that I came in contact with was friendly, and focused on customer service. When it was time to make the financial arrangements, Dave handled everything with ease. I was not pressured in any way and they were genuinely interested in ensuring that everything was taken care of for me. I have bought many vehicles and those experiences were not always very pleasant. This was not the case with Lenz. The car that I bought was a 2007 Corvette, which had been a dream for me for many years. And the folks at Lenz truck center made this the a truly wonderful experience. I would highly recommend them to anyone. Thank you Show more
4 rate
Cars.com
jerickson 07 Aug 2011
I consider Lenz Truck Center a quality place to purchase a Truck. Their marketing represents the truck accurately and allows ample methods to make sure this is what you want to buy. Steve is a great guy and very patient with timid buyers. He was willing to work with several different options to ge...t together with me to save time and hassle. After my purchase and on the drive home, I had a problem with my air conditioning. I contacted Steve and he returned my call while on his time off and while at the hospital with the birth of his child. This is commendable and shows true dedication to his customers. He sent me to Dan in service. Dan took care of my issues at no charge and made sure that it was fixed right. Shaun was on the phone constantly keeping me informed of any issues with scheduling and did a great job keeping me up to the minute on the situation. Thanks Lenz for a great experience. I will highly recommend you to anybody I know looking for a truck to buy!!! Their pricing reflects their quest to find quality hard to find trucks. WELL WORTH IT!! Jason Erickson Houlton WI. Show more
4 rate
Cars.com
jerickson 07 Aug 2011
I consider Lenz Truck Center a quality place to purchase a Truck. Their marketing represents the truck accurately and allows ample methods to make sure this is what you want to buy. Steve is a great guy and very patient with timid buyers. He was willing to work with several different options to ge...t together with me to save time and hassle. After my purchase and on the drive home, I had a problem with my air conditioning. I contacted Steve and he returned my call while on his time off and while at the hospital with the birth of his child. This is commendable and shows true dedication to his customers. He sent me to Dan in service. Dan took care of my issues at no charge and made sure that it was fixed right. Shaun was on the phone constantly keeping me informed of any issues with scheduling and did a great job keeping me up to the minute on the situation. Thanks Lenz for a great experience. I will highly recommend you to anybody I know looking for a truck to buy!!! Their pricing reflects their quest to find quality hard to find trucks. WELL WORTH IT!! Jason Erickson Houlton WI. Show more
4 rate
DealerRater
goracer 02 Jul 2011
Considering I came in with a problem veicle, I left realitivly happy. My car that I bought from you 4 months ago was giving me peoblems time and again. I was able to work out a deal althogh, I would have liked to receive more for my trade in.
4 rate
DealerRater
Macinzie 10 Jun 2011
Not willing to negotiate with a single mother with a couple thousand cash down was my only dissapointment. Also, mentioning the fact that you are so well off that you don't need the protection packages because you can afford anything that goes wrong is a turn off to a girl trying to purchase a vehic...le herself is a turnoff. However, the price was reasonable, not outstanding. The friendliness was outstanding and they are very good at what they do. I would go back again if i was set on getting something and all of the staff was very nice and courteous. Thank you for a good experience. :) Show more
4 rate
Cars.com
Macinzie 10 Jun 2011
Not willing to negotiate with a single mother with a couple thousand cash down was my only dissapointment. Also, mentioning the fact that you are so well off that you don't need the protection packages because you can afford anything that goes wrong is a turn off to a girl trying to purchase a vehic...le herself is a turnoff. However, the price was reasonable, not outstanding. The friendliness was outstanding and they are very good at what they do. I would go back again if i was set on getting something and all of the staff was very nice and courteous. Thank you for a good experience. :) Show more
4 rate
DealerRater
mnxprss 06 Jun 2011
We traveled 7 1/2 hours to buy a used vehicle. Everyone we came in contact with were all kind to us. Our deal was cut and dry and within 2 hours we traded our vehicle and had our new one on the road and headed back to Michigan. We would be willing to make this trip again to buy our next vehicle. Tha...nks for all the kindness and working to get us the loan when others wouldn't Dave Reilly . Best regards to all. Thanks Dave and Myrna from Michigan. Show more
4 rate
Cars.com
Supercrew 28 May 2011
Called and was ablw to get apporved on the phone before I got there. Salesman was friendly and courteous. It was worth the six hour drive. We will be back. Nik was great!!! Jacob
4 rate
Cars.com
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