Lenz Truck Center dealership customer reviews

danajmiller 04 Mar 2011

MARK CAME THRU IN THE END FOR ME. HE MADE MY PURCHASE A PLEASURE INSTEAD OF A HEADACHE. MARK WENT ABOVE AND BEYOND TO MAKE MY SUBARU THE BEST IT COULD BE. THANK YOU MARK!!!!! IN THE PAST I HAD HEARD NEGATIVE RESPONSES TO THE MENTION OF LENZ TRUCK. I LIKE TO BASE MY OPINIONS ON MY EXPERIENCES-I ...CAN'T STRESS ENOUGH HOW NICE MARK WAS TO WORK WITH. DANA MILLER Show more

4 rate

mikegorman 03 Mar 2011

Overall great experience, Dave, Mark, and Sean treated me with respect, and answered all my questions.It was not the typical car buying experience.Customer service was great to work with, when a small problem developed. They got me in and out quickly.I would highly recommend them. Mike, Fort Atkinso...n, WI Show more

4 rate

mikegorman 03 Mar 2011

Overall great experience, Dave, Mark, and Sean treated me with respect, and answered all my questions.It was not the typical car buying experience.Customer service was great to work with, when a small problem developed. They got me in and out quickly.I would highly recommend them. Mike, Fort Atkinso...n, WI Show more

4 rate

rjehrke 17 Jan 2010

My Wife and I went to Lenz looking at 3 vehicles we found on the internet. Before we even looked at them Brad took us into his office to see which one would be best for us with our financial situation. This way we didn't fall in love with something we can't afford. We ended up test driving a vehi...cle that we hadn't even thought of looking at. It turned out to be the best vehicle for us. We were looking at SUVs that were way too big for our needs and way out of our price range. We ended up at the dealership for a total of 4 hours which was way less than any of our other purchases at other dealers. We got a great interest rate for our credit and the perfect payment. The only downfall was that dealing with Brad, he didn't seem to have enough time to answer specifics of the SUV we were looking at. He was just too busy to show us the features and answer questions. Being fairly mechanical I wasn't too bothered by this, it gave us time to figure things out on our own. Their internet site is also much better than most dealers. Show more

4 rate

truckman18 19 Sep 2009

I was coming home from Milwaukee on a Sunday afternoon, and decided to stop in and look at their trucks. I found one I really liked and called them first thing Monday morning. Set a time up to come and drive this vehicle. They had it ready, cleaned with a full tank of fuel. After driving this truck ...I knew that I would be buying it. I usually do financing with a local bank from my home town, but they got me a better interest rate than the bank I have my mortgage threw. Tyler was very helpful, and was very pleasant to deal with. I also has them order me a eight inch lift, and brand new 35" tires. They installed everything very professionally. I think these complaints should be looked at knowing these guys are a very high volume dealer. They sell anywhere from 275 to 385 cars a month. Considering, these complaints are very minimal. Remember, some customers no matter what you do, they will have complaints. Wether legit or not! You can't blame them for a high interest rate, I mean come on! Pay your bills on time and that would'nt happen. (It's your credit that decides the rate offered, not theirs!) Show more

4 rate

truckman18 19 Sep 2009

I was coming home from Milwaukee on a Sunday afternoon, and decided to stop in and look at their trucks. I found one I really liked and called them first thing Monday morning. Set a time up to come and drive this vehicle. They had it ready, cleaned with a full tank of fuel. After driving this truck ...I knew that I would be buying it. I usually do financing with a local bank from my home town, but they got me a better interest rate than the bank I have my mortgage threw. Tyler was very helpful, and was very pleasant to deal with. I also has them order me a eight inch lift, and brand new 35" tires. They installed everything very professionally. I think these complaints should be looked at knowing these guys are a very high volume dealer. They sell anywhere from 275 to 385 cars a month. Considering, these complaints are very minimal. Remember, some customers no matter what you do, they will have complaints. Wether legit or not! You can't blame them for a high interest rate, I mean come on! Pay your bills on time and that would'nt happen. (It's your credit that decides the rate offered, not theirs!) Show more

4 rate

lb3ybme 09 Jul 2009

The website grabbed my attention, very professional. Lot's of trucks to choose from and organized on lot. The service was friendly, but quick & short that day he was busy. I bought a 2005 F-350 in June that appeared to be close to spotless. Ran the truck up to Canada 2 weeks ago fishing, no probs. I... was in/out in 2 1/2 hours with plates and financing was good. These guys move a lot of trucks no bull and that could explain a few of the negatives I read. If the truck turns out to be a dumper I will be sure and revisit this site, but so far all is good. Show more

4 rate

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