Lenz Truck Center dealership customer reviews

Spd8fan 02 Nov 2018

Good experience, quick, and painless. I have already recommended Lenz to others. They found me finance rates lower than I was prequalified for. Thank you Tony and Brandon.

4 rate

Jmseidel22 01 Oct 2018

Came back to Lenz to purchase a new vehicle since my first buying experience years ago was great. Mike helped us through the process without any expectations from us and answered all of the questions that we had. I have referred family members to Lenz and would happily return again. Mike comes hig...hly recommended for anyone in the market for a new vehicle! Thanks again Mike, I LOVE my new F150 Platinum:) Show more

4 rate

Mike1234 18 Sep 2018

I had a terrific experience at Lenz. I dealt with Mike Buhler. Mike was friendly, knowledgeable, and a pleasure to work with. When my family and I came to pick up the truck I had purchased it looked absolutely fantastic just as Mike had promised. If you are in the market for a truck I highly recomme...nd Lenz, I???d also like to give another thanks to Mike Buhler, it was a true pleasure to work with you. I???ll be back when the time comes. Show more

4 rate

Heiny2 29 Aug 2018

Great to work with. Easy transition to my new vehicle from my old one. Great experience all the way around. Definitely worth the two hour drive.

4 rate

DCR08 11 Aug 2018

One of the best purchases in my time. Tony was professional and helpful throughout the process. Vehicle was ready clean and a full tank of fuel. Nice job.

4 rate

Jaydinpower 02 Aug 2018

I had a good experience at Lenz Auto. I was not pressured at any point, I was able to test drive several vehicles and take my time looking them over. Brandon was knowledgeable with questions asked brought the vehicles to me or had them waiting when I came back. I would recommend my friends. The...y also had a great selection of full size SUV???s! Show more

4 rate

Jaydinpower 01 Aug 2018

I had a good experience at Lenz Auto. I was not pressured at any point, I was able to test drive several vehicles and take my time looking them over. Brandon was knowledgeable with questions asked brought the vehicles to me or had them waiting when I came back. I would recommend my friends. The...y also had a great selection of full size SUV’s! Show more

4 rate

Friss 06 Jul 2018

Some say the art of customer service is dying. From the moment we walked in the door to the moment we left with our new vehicle, we were treated with kindness, dignity and respect. In all our years of purchasing vehicles, it was the Best ever!

4 rate

Matt74 05 Jul 2018

My experience at the Lenz truck center was fantastic! Brandon was an absolute pleasure to work with. He???s clearly a very genuine person and took care of everything very promptly. Brandon made my buying experience smooth and practically effortless on my part.

4 rate

Bob In Waukesah 04 Jul 2018

Purchased a truck from Lenz and had a great experience working with Marty Krepsky. After having the truck home for a couple of days and driving it I noticed some stains in my driveway. Took the truck to my local mechanic in Waukesha and they determined I needed a electrical module that connects to t...he transmission. Called Marty and he arranged with the Service Dept to have this fixed at no charge plus provided me with a loaner vehicle. Several days later all my rear lights on the truck went out. Once again I took it to my local mechanic and the problem was 2 corroded connectors that affected 2 wiring harnesses. According to Ford I needed to buy 2 new harnesses in order to fix this issues at $1K for parts and Service. Ford did not offer any type of pig tail connectors as a possible solution. Called Marty back again and he directed me to Dan Bergin ( Service Mgr) , contacted Dan and explained the issue. Dan said that their service people have the ability to repair the pins in the connectors and that there was no need to buy these new harnesses. Since the truck had no back lights Dan sent a driver with a trailer to pickup my truck at my home in Waukesha. In 1-1/2 days Dan had rebuilt both connectors and sealed them to prevent and future corrosion. Dan also was proactive and checked the other connectors on the back end and sealed all of those as well! On top of this Dan offered to have the driver deliver the truck back to my house in Waukesha. Keep in mind the lights were working when I bought the truck so I did not expect Lenz to pickup this cost. When I asked Dan what do I owe you he said it's on me! I went from looking at almost $1K to get this truck fixed to having this remarkable customer service experience with Marty and Dan at Lenz Trucks! If you are in the market for a used truck I would highly recommend you take the time to visit Lenz Trucks! Show more

4 rate

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Auto & Truck Repair / Service in Fond du Lac, WI

Lenz Truck - Minocqua, WI

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Lenz Truck - Fond du Lac, WI

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