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Customer Lobby
2078 Reviews
4.8 out of 5 stars
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by collinmoreilly0418 30 May 2024
Easy up front no xx kinda of ordeal.Super esey and relaxing with mikes help.
5 rate
DealerRater
by luis.nodal3 29 May 2024
After having an issue with my Sequoia I purchased fromthem, the salesman I worked with showed real remorse and is working with me to figure out a solution since my last review. At first I was concerned with their service, but after speaking with Mark Murray, I am confident in their customer service ...and how much they care, I would definitely buy another vehicle from them. Show more
5 rate
DealerRater
by Robert 28 May 2024
My vehicle was delivered as promised.Paper work plates out the door in 30 minutes.Brian was professional and knowledgeable it was a refreshing experience. I bought lots of vehicles in the past 40 years and this was one of my best experiences at an auto dealership.
5 rate
DealerRater
by Thatfordguy 28 May 2024
Fast and easy.Polite staff, bummed about my trade in value would have been better off selling privately but owell, convenience n such.
4 rate
DealerRater
by floydt007 28 May 2024
The dealership was great, they provided me with all theinformation and instructions about the vehicle I purchased including warranty information
5 rate
DealerRater
by n8dgr889 25 May 2024
Over all it was a good experience.They went above and beyond to get everything right. As stressful as buying a new car can be. They made every effort to make it a good experience. Thank you to Lenz and their great team for their great costumer service.
5 rate
DealerRater
by jodiq78 24 May 2024
Zach was fantastic to work with!He made purchasing a vehicle easy and stress free! We will be back for our next purchase!
5 rate
DealerRater
by 67tinaday 23 May 2024
I had a very good Experience and went home with areliable Kia Sorento. I get to haul around my grandchildren and have a SUV. Great on gas on long trips also.
5 rate
DealerRater
by dean_raasch 22 May 2024
I felt the entire staff was helpful.They were honest with me and made sure I got the right truck for me. I didn’t feel any pressure and was able to make a good decision for me. Thank you to the Lenz Truck Team.
5 rate
DealerRater
Norm M 21 May 2024
In March I decided to replace my 2013 F-150. After a thorough research of the various packages Ford offer, I decided to go with the F-150 Platinum. Unfortunately, there were very few available in my area (Minnesota) that fit what I was looking for - a 2021/2022 with under 20K miles, in a color that ...I like, and in mint condition. I decided to extend my search to out of state. As a result I did find several vehicles that fit my criteria. I talked to a few dealers and ultimately ended up contacting Brad Lenz of Lenz auto. He was able to acquire a 2021 F-150 Platinum, silver color, with 17,343 miles, that was in mint condition, at the price point I wanted. I was both excited and anxious. I had never done this kind of a vehicle transaction - out of state, with me not being able to physically check the vehicle out in person. Brad sent me all kinds of pictures of the vehicle, and accompanying information which gave me confidence that I was getting what I wanted. From there we negotiated a fair price for my old F-150 which I traded in. We also worked out the details of how to get the new truck from Fond Du Lac to Minnesota, and the old truck to Fond Du Lac. I made multiple attempts with local credit unions to acquire their best financing terms - Brad was able to beat the terms I found. I would highly recommend Brad! He's honest, very knowledgeable, will answer all your questions in a timely fashion and work with you every step of the way to get things done. When the truck showed up at the house I looked it over very carefully - it really is in mint condition! Looks like a new truck. Thanks Brad!! Show more
5 rate
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