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How Are We Doing?

Don’t take our word for it, the proof is in our testimonials. We’re happy to be one of highest rated dealers around. We have received an A+ Rating with the Better Business Bureau and have won the DealerRater Dealer of the Year award in Wisconsin in 2015 and 2016.

We want to hear from you if you’ve purchased a truck from us in the past or just stopped by in person to check out our inventory. Our team thrives on feedback and will take every opportunity to provide the very best customer service possible! If you are able to spare a few minutes of your time, we would love to hear about your experience at Lenz Truck Center.

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1691 Reviews
4.8 out of 5 stars
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sweet ride 06 Jul 2018
First of all I want to say what a wonderful experience that my wife and I had with your dealership, Honestly it was the best service ever, even better than a new dealership. When It comes to the truck that Tony sold me, couldn't be any happier. Friends of mine where impressed on how the sale, condit...ion of the vehicle, and selection you have that were already looking online to see what is in store for them. Show more
5 rate
Cars.com
Friss 06 Jul 2018
Some say the art of customer service is dying. From the moment we walked in the door to the moment we left with our new vehicle, we were treated with kindness, dignity and respect. In all our years of purchasing vehicles, it was the Best ever!
5 rate
DealerRater
sweet ride 06 Jul 2018
First of all I want to say what a wonderful experience that my wife and I had with your dealership, Honestly it was the best service ever, even better than a new dealership. When It comes to the truck that Tony sold me, couldn't be any happier. Friends of mine where impressed on how the sale, condit...ion of the vehicle, and selection you have that were already looking online to see what is in store for them. Show more
5 rate
DealerRater
Bob In Waukesah 04 Jul 2018
Purchased a truck from Lenz and had a great experience working with Marty Krepsky. After having the truck home for a couple of days and driving it I noticed some stains in my driveway. Took the truck to my local mechanic in Waukesha and they determined I needed a electrical module that connects to t...he transmission. Called Marty and he arranged with the Service Dept to have this fixed at no charge plus provided me with a loaner vehicle. Several days later all my rear lights on the truck went out. Once again I took it to my local mechanic and the problem was 2 corroded connectors that affected 2 wiring harnesses. According to Ford I needed to buy 2 new harnesses in order to fix this issues at $1K for parts and Service. Ford did not offer any type of pig tail connectors as a possible solution. Called Marty back again and he directed me to Dan Bergin ( Service Mgr) , contacted Dan and explained the issue. Dan said that their service people have the ability to repair the pins in the connectors and that there was no need to buy these new harnesses. Since the truck had no back lights Dan sent a driver with a trailer to pickup my truck at my home in Waukesha. In 1-1/2 days Dan had rebuilt both connectors and sealed them to prevent and future corrosion. Dan also was proactive and checked the other connectors on the back end and sealed all of those as well! On top of this Dan offered to have the driver deliver the truck back to my house in Waukesha. Keep in mind the lights were working when I bought the truck so I did not expect Lenz to pickup this cost. When I asked Dan what do I owe you he said it's on me! I went from looking at almost $1K to get this truck fixed to having this remarkable customer service experience with Marty and Dan at Lenz Trucks! If you are in the market for a used truck I would highly recommend you take the time to visit Lenz Trucks! Show more
5 rate
DealerRater
Matt74 04 Jul 2018
My experience at the Lenz truck center was fantastic! Brandon was an absolute pleasure to work with. He’s clearly a very genuine person and took care of everything very promptly. Brandon made my buying experience smooth and practically effortless on my part.
5 rate
DealerRater
Sandi Bernard 24 Jun 2018
Mike Buhler is awesome to work with. We came in with some researched choices and they followed through with whatever we needed to make the sale complete. The truck we wanted had just come in from Canada and needed to go through dealer prep. When we drove it home we found an issue with it and Mike s...et us up with Mike Christian in the service department to get it corrected. Lenz will go the extra mile to have satisfied customers. It was well worth the extra travel time to shop at Lenz. Mike Buhler made this a pleasant buying experience and I wouldn't hesitate to buy a vehicle from him again. Thanks Mike and Lenz Truck! Show more
5 rate
Cars.com
Sandi Bernard 24 Jun 2018
Mike Buhler is awesome to work with. We came in with some researched choices and they followed through with whatever we needed to make the sale complete. The truck we wanted had just come in from Canada and needed to go through dealer prep. When we drove it home we found an issue with it and Mike s...et us up with Mike Christian in the service department to get it corrected. Lenz will go the extra mile to have satisfied customers. It was well worth the extra travel time to shop at Lenz. Mike Buhler made this a pleasant buying experience and I wouldn't hesitate to buy a vehicle from him again. Thanks Mike and Lenz Truck! Show more
5 rate
DealerRater
Jill Niedfeldt 21 Jun 2018
We contacted Brad and Brian Lenz about helping out with a sponsorship for Fishing for the Heart as we needed a reliable vehicle to transport the participants, the boat and the trailer. Mike helped us find the right vehicle for the job and they even helped out with a sponsorship donation for our cau...se. Thank you for this awesome Dodge Ram 1500! Show more
5 rate
Google
EDGE 11 Jun 2018
What can I say about Mike he is more than awesome I walked into his office thinking I was just buying a truck but I feel like I made a friend also Mike showed me what my options were and we talked about what I could do in the future to better my credit and I drove away with a awesome truck I am more... than happy with Lenz and especially with Mike Buhler Thanks a million ... if you're not a believer of testimonials walk into mikes office you won't be disappointed Show more
5 rate
Cars.com
EDGE 11 Jun 2018
What can I say about Mike he is more than awesome I walked into his office thinking I was just buying a truck but I feel like I made a friend also Mike showed me what my options were and we talked about what I could do in the future to better my credit and I drove away with a awesome truck I am more... than happy with Lenz and especially with Mike Buhler Thanks a million ... if you're not a believer of testimonials walk into mikes office you won't be disappointed Show more
5 rate
DealerRater
Questions?
If you’ve got questions, concerns, or comments, the team at Lenz Truck Center is here to answer them 24 hours a day, 7 days a week!  There are a variety of ways you can get a hold of us.  Contact us via Phone, , Chat, or Text. You can contact us anytime, day or night, and one of our team members will be there to help!  At Lenz Truck Center...EXPECT TO BE IMPRESSED!
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7.15% Fair 680-719
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3.4% Excellent > 780

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